Privacy Policy
At Medi-club, protecting your personal information is a top priority. Our privacy policy explains how we collect, use, store, and protect your data in compliance with applicable privacy laws.
Information We Collect
We may collect personal information including:
- Name, contact details, and date of birth
- Health and medical history relevant to your care
- Insurance information and payment details
- Appointment schedules and treatment notes
How We Use Your Information
Your personal data is used solely for the purposes of:
- Providing safe and effective physiotherapy, osteopathy, and massage services
- Scheduling and managing appointments
- Billing and insurance claims
- Communicating important updates regarding your care or our services
How We Protect Your Information
Medi-club Clinic employs physical, administrative, and technical safeguards to protect your information from unauthorized access, disclosure, or misuse. Only staff who need the information for treatment or administrative purposes have access.
Sharing Your Information
We do not sell or rent your personal information. Your data may be shared with:
- Healthcare professionals involved in your treatment
- Insurance providers for claim purposes
- Regulatory or legal authorities when required by law
Your Rights
You have the right to:
- Access your personal information
- Request corrections to any inaccurate or incomplete data
- Withdraw consent for certain uses of your information, subject to legal and contractual obligations
Retention of Information
Your records are securely retained for the period required by law and professional guidelines, after which they are securely destroyed.
Contact Us
For questions about this privacy policy or to exercise your rights, please contact us